Transportation

Marie-Pia Ignace, Founder & CEO

Marie-Pia Ignace, Founder & CEO

I coach board members in deploying a highly efficient lean, always respectful of the people. My clients benefit from three main advantages: an increased satisfaction from their own clients, an improved cost base and people get results they are proud of. To spread lean within the services industry and develop best practices, I created open platforms to share know-how and experience: -theleanedge.org, a dialogue between management thinkers and lean authors, -the European Lean IT Summit, a conference organized with the Lean Global Network, -Lean and service conference by Institut Lean France,...

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Cecil Dijoux, Lean coach

Cecil Dijoux, Lean coach

After 25 years in the world of IT I have decided to move to coaching. This experience allows me to help teams to create the context fostering continuous improvement and operational performance. I have practiced many of the different jobs of the industry (development, support, operations, architecture, management, methods) in all sorts of institutions (start-up, global companies, public organisations) in different european countries. This experience feeds my thoughts regarding cultures and organisations in an interconnected world, thoughts contributing to the blog thehypertextual.com....

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Paul Gette, Lean coach

Paul Gette, Lean coach

Over the past six years, I have been coaching operational teams and their managers in implementing lean transformation programmes and projects in the services industry. I work with help desks, call centers, points of sales and IT service teams. I train teams in problem solving and visual management, internal coaches in PDCA and sponsors in field visits. These actions have a very significant impact on their entity’s performance, on their clients and teams satisfaction. I have joined Operae Partners after 12 years’ experience in consulting. Lean attracts me due to the strength...

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