Lean management in call centers
Sofiane Boucheikh is a lean coach, expert in call centers. In this video in French, discover 5 problem solving in call centers.
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Discover the fundamentals of Lean IT with Régis Medina, lean IT coach at Operae Partners. He presented this introduction to Lean IT at the European Lean IT Summit 2011. Tweet
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Training lean coach with A3
In this video, Marie-Pia Ignace described the A3 training at Telecom ParisTech.
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Manage with data part 1
Marie-Pia Ignace about lean management with data, video in French. Part 1
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