Lean is their strategy

  • How 18 months of Lean IT transformed a bank IT department

  • How Lean changed the way I work

  • Lean banking to improve customer satisfaction: BNL case study

    Adolfo Pellegrino, COO of Italian BNL explains how the bank dramatically improved its customer satisfaction with Lean management. A presentation at the Lean seminar at LUISS Business School in Rome.

  • How to start deploying Lean in a back office

  • How Lean management transformed a bank back office