After 8 years working as an operational in IT and telecom sectors, I took new responsibilities where I had to solve problems linked to organisation, performance and motivation which I had also faced before. I had the opportunity to discover the Lean approach while being coached by Operae Partners.
I got convinced that Lean was the right approach when I saw how it transformed our team, helped us achieve unexpected results and put in place a continuous improvement dynamic.
Since then I chose to learn about Lean and support operational teams and their managers in their Lean projects.
I know Lean is the right approach because I saw my teammates smile again when they got their hands back on their project, when they were no longer afraid to face problems and when their results improved dramatically, … and last but not least when our customer congratulated us!